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You should be very proud of
your product, as well as your staff for giving a company like
mine many reasons to leave one’s comfort zone and venture
off into unknown territory. For our company, being with a
known software company for more than 10 years, it was not an
easy or quick decision to break ranks and change software
vendors. However you and your staff have made our conversion
to Auction Flex enjoyable, exciting, and I might add very
profitable for our company. And for that I say “Thank You”.
It has been very easy for our staff to
use Auction Flex. With all of the “Windows” features now
available to us through your software we are able to “point
and click”, “drag and drop” as we can in any of our
windows based programs. The learning curve to use Auction Flex
is a very short session.
The excitement stems from our ability to
offer our clients a better “on-line” website product with
many new features and photographs than we have been able to in
the past. With the addition of the new “hand held” unit we
have been able to keep up with our on hand inventory and lot
out our auction in far less time.
Financially speaking, Auction Flex has
saved us hundreds of dollars each month, and yes I will say it
again, hundreds of dollars each month. We no longer are paying
for each “module” we use separately. Everything we need
and everything we use is there in one simple to use package
for one monthly price.
In closing, I could not be more pleased
with Auction Flex. You and your staff have never disappointed
me when I have asked questions or needed help. Also, please
accept this letter as my apology to you for not changing to
Auction Flex three years ago when we first met.
Hillsboro Auction Co
Rocky Strickland
President & CEO
www.hillsboroauction.com
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In 2001, we had a complicated (and expensive) custom software package written for our company. While the software was adequate, we found that the service and support we required was just
too much for the software developer to handle. Then we found Auction Flex.
After investigating several "canned" packages available to our industry, we quickly discovered that Auction
Flex could do MORE than we needed it to do! I also discovered that the principal of the company (Brandon Harker) was more than willing to earn and keep our business.
We have used the software now on simple, and complicated auctions and find it to be powerful but still user friendly. When we make suggestions regarding changes, they are taken seriously and handled professionally. But more important, we are not the only auctioneers feeding information back to Auction Flex, we benefit every time another auction company requests a change or update.
Finally, one of the important factors in our decision to use Auction Flex was the fact that it is not a "modular" system. Unlike most of the other packages we looked at, we found that when you decide to buy this software package you get ALL of it!
I recommend the software, and more importantly the company.
CONTINENTAL PLANTS AUCTION GROUP, INC.
Randy L. Fridkis, President
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A few thoughts on auction software. I have
used Linux based systems, DOS systems and Windows based
systems. When we started our current business we were using
<name withheld> but switched to Auction Flex about a year
later because we wanted a simpler, more flexible Windows
interface.
We have fifteen computers running Auction Flex on our
network. During an auction the auctioneer works from his own
computer, the clerk from another, three cashiers all work
from separate computers and another person handles the Ebay
Live Auction bidders on another computer. Between auctions
we might have six or seven people cataloging on separate
computers at the same time. We have never had a software
problem with AuctionFlex during an auction.
Our auctions are also conducted live online through
LiveAuctioneers and EbayLiveAuctions. Auction Flex makes
this process extremely simple by working closely with
LiveAuctioneers, so that the process of uploading an auction
is a seamless operation that does not require the auction
company to get involved with the special requirements of
these online companies. In addition Auction Flex makes the
process of posting your auction catalog online and accepting
absentee bids a one click process, and even hosts the images
and catalog on their server and integrates the look and feel
with the design of your existing web site.
However, probably the best aspect of Auction Flex is the
people who run the company. They are always available and
always ready to listen to suggestions for new features or
improvements. And the amazing thing is they actually do
listen and follow through. Many suggestions we have made
have been incorporated into the program and I know others
who have had the same experience. Plus, you are not
constantly charged extra fees for this service and you can
rent the software for a very reasonable monthly fee and
receive free upgrades.
In short we like Auction Flex very much and have been very
happy with the software and the people behind it.
Jerry Holley
V.P., Auctioneer
Dallas Auction Gallery |
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Having completed our
first auction with Auction Flex, I want to tell you how
pleased we are with your program. We found it easy to use
after a relatively short learning period and the forms and
reports are quite useful.
By far the best feature is the
online photo catalog. Your photo catalog is the most user
friendly I have seen. Thanks to the online catalog I had a
large crowd with many first time buyers. The catalog also
brought me several new consignors.
Auction Flex's capabilities
allowed us to reach a long time goal of selling in numerical
order from a printed catalog with pre-sale estimates. I could
not be more pleased with the ease with which this can be
accomplished.
The Ant Street Gallery
Tommy and Pam Traylor
www.antstreetgallery.com |
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PAC SHOPPE AUCTIONS, INC.
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We have been using Auction Flex for almost
three
years now. This program is very user friendly (If I can use it,
anyone can). I have had numerous people ask me about Auction
Flex. I can't think of anything I don't like about the
program. I am not paid to endorse Auction Flex, I just believe
in it. I can honestly say we are 100% satisfied.
PAC SHOPPE AUCTIONS
Cindy Kaplan
www.pacshoppe.com |
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Brent R. Graves, Professional Auctioneer |
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We were the first
to ever use AF's Multi-parcel program for a real auction.
We were in constant communication with Kris & Brandon
prior to the auction, if we wanted the program to do
something, they made it happen. Since then, we have used
it for multi-par auctions up to 39 tracts without
incident or software problems. We have three computers
linked by wireless connection, it is fast, easy to use
and does not fail.
The main computer is the clerk's computer that has a
dual VGA for the projection screen, then we have an
auctioneer's computer so I can view the price per acre
and so on and then the third computer is for the bid
assistants to do "what if's"
I would, without hesitation recommend Auction Flex for
all of your auction software needs.
Brent R. Graves
2004 Texas State Champion Auctioneer |
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We knew immediately after
opening our auction company that we wanted to use auction
software. We were nervous to make an investment
in software being a brand new company. We spent weeks
investigating all the options out there to make sure that we
found the software that we were 100% comfortable with.
Auction Flex was very attractive to us. We really
liked the "trail-printer," that prints a hard copy
of each auction lot during the course of the auction in case
of computer failure, power outage, etc. We were also
very impressed with how user friendly the program was along
with all the many other features that really set this
software apart from the other programs on the market.
Auction flex offered us a free 30 day trial AND a rental
plan...this told me that the company was willing to stand
behind their product! After renting the software for
just one month, we knew that it was right for us. The
investment we have made in purchasing the software paid for
itself immediately in the time that we have saved! Our
technology has impressed our customers and consigners and
they are referring us to everyone they know! Brandon
and Kris are extremely helpful and VERY friendly; the
assistance and support they have provided goes well beyond
the call of duty! Every time we use Auction Flex we
discover another feature we can't seem to live without!
Thanks for offering an affordable, all-inclusive software
solution for our company. We couldn't afford not
to have our Auction Flex!
Sincerely,
Jade & Jennifer Montrie
Montrie Auction Service
www.jademontrieauctioneer.com
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| PATRICIA
DOYLE
ASSOCIATES |
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I have
an unequivocal vote of confidence in Brandon and Kris at
Auction Flex:
Anytime anyone in our office calls with a suggestion, it gets added to the program or customized for us.
We are treated as if we were their only customer each time we are on the phone, or website, or send an email. In fact, I was shocked recently to find out how large their service is, since my experience has always been so personal from them.
There are more reports and options available on the program than most Houses would ever use, yet the options are not burdensome when you want to "keep it simple."
They care about my whole business, not just the software. Last fall when our website went AWOL due to outside server, and our in house "computer guy" was on vacation, Brandon spent an enormous amount of time setting up a new website and teaching me how to manage it just so I could get an important auction on the WWW on time.
They speak to me as an intelligent human being even though I don't speak "computer" well. They make sure they talk to me in a language I can understand without talking down to me in the
process. I have NEVER been so impressed with computer people as I have been with these guys.
I am a fairly new Auctioneer, but a lifetime professional customer service provider and I will tell you that the only thing better than their product is their Customer Service. In my world, that's really all that matters when you get down to it.
M.T.Vann
Patricia Doyle Associates |
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Our
entire staff loves the new software and as the chief cook and
bottle washer it saves me the most. It
is professional, easy to learn and powerful.
Our customers used to rave about the “old” system
since most of our competitors were not using computers at all.
Your system is light years ahead of what we had so now
our customers love to talk about how “high tech” and
progressive we are. The
auctioneers screen on my podium helps me sell faster because I
can enter the lot number and know what is in the box lot
without having to dig through it when it arrives. It also
makes me appear more knowledgeable since the extended
descriptions provide me with additional information that I
would never remember in the heat of the sale.
The only reason I hesitate to talk the system up even
more is my competitors might wise up and start looking as good
as we do!!! Right now using your software we kick their butts.
Carl
Brechlin
Nest Egg Auctions LLC
www.nesteggauctions.com
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TNT Auction & Appraisals |
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I want to thank you for all of your patience and support. Your program is good, but with the extra hand holding you give to get us going makes the whole experience great. Thank you very much.
Lyle Bond
TNT Auction & Appraisals
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| PHILIP
WEISS AUCTIONS |
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We have only started using Auction Flex here at Philip Weiss Auctions in New York, but it has been a wonderful experience. We were using a dos based program for many years, and while it did what we wanted to, it was very limited and cumbersome to use. We knew we wanted a windows based program but not all of them suited our needs, we are a collectibles auction house with sales here in our gallery, and many of the programs seem designed for Auto, Real Estate, or on-site sales.
I found the Auction Flex link on the NAA web-site and liked the way the demo/tour was put together, it sounded great.
After asking 1001 questions, the staff at Auction Flex was just so helpful and patient, we had to get this program. The sales are put together so much quicker, our website is updated with the click of a button, and we may start using the absentee bid option through our website that they can provide. Overall we are very satisfied with Auction Flex and the more we learn about all the features it has, the more we like it!
This program is highly recommended.
Philip
Weiss
Philip
Weiss Auctions
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Auction Flex software was a lifesaver! Your
technical support - which is most important - is SUPERB! We
could not ask for a better team to work with and we appreciate
all you do.
Our first year is almost complete and Auction Flex has run
smoothly without any malfunctions, computer crashes, etc.
Regular software updates and FAST support has allowed us to
learn to the program and provide our customers with the service
they deserve.
We highly recommend Auction Flex for those who desire a true
Windows (not a DOS) application.
Olde Tyme Auction |
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Our Lady of Grace Church |
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I want to thank you for your cooperation and help,
our auction Friday evening was a total success. As you know this was a
charity auction utilizing volunteer help, and with minimal training and skill
they managed to perform without a hitch.
I am very impressed with the software package and would recommend it to anyone.
Frank Guarino |
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I've been using
your software for nearly a year and 1/2 and thought it was
about time I told you what I thought of it!!
I am writing this testimonial under no duress or pressure
but from pure satisfaction from my time using the Auction
Flex software for auctions. Before I decided to choose
auction flex I decided to research as many possibilities as
possible but was disappointed with all until I discovered
Auction Flex. This is purely the most comprehensive
package available in the world today, I may be proven wrong
but I don’t care I still won’t be moving from Auction flex
because all the questions or queries I might of have during
my time using Auction Flex have been answered quickly and
expertly from a member of the auction flex team.
To any existing auction house or budding auctioneer I would
whole heartily endorse this product or should I say this
system because this is more than just a product. The
internet auction listing is excellent and blends in with my
existing website, by far the best I have ever seen and far
excels other auction houses websites and the ease of use is
very user friendly which saves on staff training. I would
just like to congratulate all the Auction Flex team.
I look forward to growing with auction flex over the coming
years and in anticipation of any new additions with this
program. If any body has any questions about my experience
from using Auction flex I would be more than happy to answer
them and can call me at any time.
John Quirke
Owner and Director
John Quirke Auctioneers and Valuers (Ireland)
www.JohnQuirke.com |
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Thank you, Thank
you. I can't tell you what a pleasure it is to do business
with your firm. During the last several weeks, Kris & Greg
have been extremely helpful in not only helping my new
secretary familiarize herself with the Auction Flex program,
but, they have gone above and beyond for me. We were doing a
benefit auction for a fellow colleague and the organizer of
the affair was, to say the least, quite emphatic on how she
wanted things done and how their logos needed to appear on
everything. Both Greg and Kris helped me through that, but
then come Sat. night at the auction, I had real trouble and
called your number, immediately, I got a call back from
Kris, who by the way was out to dinner, but none the less he
took time, away from dinner, to walk me through getting me
back on line in order to continue with the auction.
I can not tell you how much I
appreciate all the help we have experienced from Auction
Flex and especially Kris & Greg. I do hope you will pass
along my gratitude to both of them. I will definitely pass
along to my auction arena the value of Auction Flex and it's
employees.
Michael Knudsen
President
The Hamilton Group |
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Auction Flex
software has enabled our company to offer a professional
online catalog to our customers which we feel greatly
enhanced our auction gross. Their software is user-friendly
and has everything we need to run our auction seamlessly.
Their support is amazing. They are always there for every
little question we come up with! Thank you Auction Flex for
making our lives so much easier.
Diana Aberback, Leighton
Galleries, Inc. |
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