Use the Auction Flex Duplicate Customer Tool to keep your customer database clean and free from duplicate records. There are two ways of using this tool.
Using the Tool to check you entire customer database for duplicates.
1. Go to the Miscellaneous drop down menu at the top of Auction Flex. Select the Settings and Options Screen.
Once in Settings and Options go to the Customer tab, and hit the Customer Duplicate Analysis Tool. When the tool screen comes up hit the Start button on the lower left hand corner. Auction Flex will then go through your customer database looking for duplicate records. When it finds a duplicate the software will present both records to you, allowing you to select the best information from each.
Now that you have selected the best information from both records, simply hit the Yes These Records Are Duplicates button and Auction Flex will continue to scan your customer database.
2. Use the Duplicate Checker during Customer Check in to scan your database for potential Duplicate customers.
Go to the Miscellaneous drop down menu at the top of the software to the Settings and Options screen. Select the Check In Tab.
Check the Option "Perform Duplicate Customer Record Check on Customer Check In".
During Check In for your Auctions if a duplicate record is found the following message will pop up
Hit OK and Auction Flex will scan your database for any matching customer records.