Auction Software by Auction Flex - The Powerful Auction Industry Software Solution.
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FAQ's for Auction Flex auction software

Is Auction Flex for live auctions or for creating an online eBay style auction site?
Our software is for managing live auctions. We do, however, provide a web service that allows you to take internet absentee bids on your upcoming auctions (this service is optional and is not required to use the Auction Flex software).
Is Auction Flex modularized?
No.
Why isn't Auction Flex software modularized?
We feel you are entitled to a full-featured product at a reasonable price. Even if you don't use all of our software's capabilities you still get your money's worth. And what's better is that the capability is waiting at your fingertips should you decide to use it in the future.
Is Auction Flex multi-user capable?
Yes. Auction Flex works in both peer-to-peer and client/server networking environments.

A peer-to-peer network is a type of network in which each workstation has equivalent capabilities and responsibilities. This type of network is generally setup with 2, 3, or 4 computers where every computer will be running Auction Flex.

With 5 or more computers we generally recommend a client/server network architecture. In this setup there is a dedicated computer (server) that is serving all the other computers (clients). Servers also generally have a Raid1 (mirrored) hard drive array which provides an additional layer of fault tolerance. With Raid 1 if a single hard drive on the server fails, the other hard drive immediately takes over without any down time.

Peer-to-peer networks are generally simpler, but they usually do not offer the same performance under heavy loads.

Does Auction Flex offer wireless clerking?
Yes, we offer wireless clerking with a handheld terminal or with a regular computer.

Learn more about the wireless handheld terminal by clicking here.

Wireless clerking on a regular computer via RF modems is HIGHLY preferred over Wi-Fi. To learn more click here. It has greater range and greater stability.

Wireless clerking via Wi-Fi (802.11*) is not recommended. If you need wireless clerking capabilities please look at our RF modem clerking.

What are your suggested minimum requirements?
Windows 98/ME/NT/2000/XP/Vista
Processor: 400Mhz for 98/ME, 700Mhz Processor for NT/2000, 1Ghz for XP
Memory: 64MB Ram for 98/ME, 128MB for NT/2000, 256MB for XP
Screen Resolution: 800x600
Hard Drive: 60MB of space for the program and data. More if you plan to use Auction Flex imaging capabilities.
What type of printer do you recommend?
The printer of choice is definitely a middle of the road laser if portability and price are of no concern. Brother has come out with some very affordable black-and-white laser printers like the HL-1440 which currently retails for around $180. Just keep in mind that the faster ppm (page per minute) rating the less you'll be waiting on the printer and the quicker your check-out line will run.

Inkjet printers are a good option when price or portability are of concern. Just look for a high page per minute rate (14 or more ppm) for black printouts. The downside to inkjets is that the replacement cartridges are expensive and that they generally use the computer's processing resources to print. 

Dot-matrix printers are very often too slow for normal reporting, however, Auction Flex does have a specialized invoice/receipt so that dot-matrix printers can be used for buyer check-out which permits the continued use of existing equipment and multi-part paper..

FAQ's for the Auction Flex integrated web service

What if I want to use your integrated web service but I DON'T already have a web site?
Our integrated web service does not require that you already have a web site. We do offer web site hosting services if you want to host your website with us. Our web service, however, does not require that you host your website with us.
What if I want to use your integrated web service but I DO already have a web site?
The Auction Flex web service is designed to work with your existing website. We will provide you with a link to use on your existing web site that allows your customers to browse your upcoming auctions. You never have to modify your web site again.
What if I already publish my upcoming auctions to my website?
We have reduced this process to a single click of the mouse. Is your current method this easy?
Our software automatically adjusts images for optimum internet viewing.
Our web service provides a searchable database. This means that a potential customer can search for specific items without having to browse through the entire auction.
Our web service allows you to take internet absentee bids (optional). This means that prospective bidders can sign up on your website and leave absentee bids all without having to contact you directly. You remain in complete control over the approval process and can accept or reject bidders at your discretion.
Auction Flex makes it easy for potential customers to become active buyers. 
Does your integrated web service work if I use AOL as my internet service provider?
Yes.
How do I view my personalized Auction Schedule page?
The link will be e-mailed to you when you apply for your free trial. If you have lost this link or it was not provided with your trial e-mail then contact us. Please keep in mind that the default web service is very plain. When you become an active customer we will update the web service to exactly mimic your website so that web visitors will never know the difference between your website and the Auction Flex Integrated Web Service.
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