FAQ's
for Auction Flex auction software |
|
| Is
Auction Flex for live auctions or for creating an online eBay
style auction
site? |
 |
Our software is for
managing live auctions. We do, however, provide a web service
that allows you to take internet absentee bids on your
upcoming auctions (this service is optional and is not
required to use the Auction Flex software). |
|
| Is
Auction Flex modularized? |
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No. |
|
| Why
isn't Auction Flex software modularized? |
|
We feel you are
entitled to a full-featured product at a reasonable price.
Even if you don't use all of our software's capabilities you
still get your money's worth. And what's better is that the
capability is waiting at your fingertips should you decide to
use it in the future. |
|
| Is
Auction Flex multi-user capable? |
|
Yes.
Auction Flex works in both peer-to-peer and client/server
networking environments.
A peer-to-peer network is a
type of network in which each workstation has equivalent
capabilities and responsibilities. This type of network is
generally setup with 2, 3, or 4 computers where every computer
will be running Auction Flex.
With 5 or more computers we
generally recommend a client/server network architecture. In
this setup there is a dedicated computer (server) that is
serving all the other computers (clients). Servers also
generally have a Raid1 (mirrored) hard drive array which
provides an additional layer of fault tolerance. With Raid 1
if a single hard drive on the server fails, the other hard
drive immediately takes over without any down time.
Peer-to-peer networks are
generally simpler, but they usually do not offer the same
performance under heavy loads.
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|
| Does
Auction Flex offer wireless clerking? |
|
Yes, we
offer wireless clerking with a handheld terminal or with a
regular computer.
Learn more about the wireless
handheld terminal by clicking
here.
Wireless clerking on a regular
computer via RF modems is HIGHLY preferred over Wi-Fi. To learn more
click here. It has greater
range and greater stability.
Wireless
clerking via Wi-Fi (802.11*) is not recommended. If you need
wireless clerking capabilities please look at our
RF modem clerking.
|
|
| What
are your suggested minimum requirements? |
|
Windows
98/ME/NT/2000/XP/Vista
Processor: 400Mhz for 98/ME, 700Mhz Processor for NT/2000,
1Ghz for XP
Memory: 64MB Ram for 98/ME, 128MB for NT/2000, 256MB for XP
Screen Resolution: 800x600
Hard Drive: 60MB of space for the program and data. More if
you plan to use Auction Flex imaging capabilities. |
|
| What
type of printer do you recommend? |
|
The
printer of choice is definitely a middle of the road laser if
portability and price are of no concern. Brother has come out
with some very affordable black-and-white laser printers like
the HL-1440 which currently retails for around $180. Just keep
in mind that the faster ppm (page per minute) rating the less
you'll be waiting on the printer and the quicker your
check-out line will run.
Inkjet printers are a good option when price or portability
are of concern. Just look for a high page per minute rate (14
or more ppm) for black printouts. The downside to inkjets is
that the replacement cartridges are expensive and that they
generally use the computer's processing resources to print.
Dot-matrix printers are very often too slow for normal
reporting, however, Auction Flex does have a specialized
invoice/receipt so that dot-matrix printers can be used for
buyer check-out which permits the continued use of existing
equipment and multi-part paper.. |
|
|
FAQ's
for the Auction Flex integrated web service |
|
| What if
I want to use your integrated web service but I DON'T already
have a web site? |
|
Our integrated web
service does not require that you already have a web site. We
do offer web site hosting services if you want to host your
website with us. Our web service, however, does not require
that you host your website with us. |
|
| What if
I want to use your integrated web service but I DO already
have a web site? |
|
The Auction Flex
web service is designed to work with your existing website. We
will provide you with a link to use on your existing web site
that allows your customers to browse your upcoming auctions.
You never have to modify your web site again. |
|
| What if
I already publish my upcoming auctions to my website? |
|
We have reduced
this process to a single click of the mouse. Is your current
method this easy? |
|
Our software
automatically adjusts images for optimum internet viewing. |
|
Our web service
provides a searchable database. This means that a potential
customer can search for specific items without having to
browse through the entire auction. |
|
Our web
service allows you to take internet absentee bids (optional).
This means that prospective bidders can sign up on your
website and leave absentee bids all without having to contact
you directly. You remain in complete control over the approval
process and can accept or reject bidders at your discretion. |
|
Auction Flex makes
it easy for potential customers to become active buyers. |
|
| Does
your integrated web service work if I use AOL as my internet
service provider? |
|
Yes. |
|
| How do
I view my personalized Auction Schedule page? |
|
The link will be
e-mailed to you when you apply for your free trial. If you
have lost this link or it was not provided with your trial
e-mail then contact
us. Please keep in mind that the default web
service is very plain. When you become an active customer we
will update the web service to exactly mimic your website so
that web visitors will never know the difference between your
website and the Auction Flex Integrated Web Service. |
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